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Issue DateTitleAuthor(s)
2011Hong Kong Broadband Network Limited: An examination of call centre service quality and customer satisfactionChan, Wing Sze (陳詠詩)
2011Hewlett-Packard HK SAR Limited -- Customer satisfaction and service marketing in enterprise servicesLee, Yiu Fai Bruce (李耀輝)

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Author
  • 1 Chan, Wing Sze (陳詠詩)
  • 1 Lee, Yiu Fai Bruce (李耀輝)
Subject
  • 1 Computer service industry -- Cust...
  • 1 Hewlett-Packard HK SAR Limited --...
  • 1 Hong Kong Broadband Network Limit...
  • 1 Telecommunication -- China -- Hon...
  • 1 Telecommunication -- Customer ser...
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