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Please use this identifier to cite or link to this item: http://hdl.handle.net/2031/5014

Title: An organizational innovation management (OIM) framework for the Hong Kong and China manufacturing industry
Other Titles: Xianggang ji Zhongguo zhi zao ye qi ye chuang xin guan li jia gou de yan jiu
香港及中國製造業企業創新管理架構的研究
Authors: Wong, Shui Yee (黃穗兒)
Department: Dept. of Manufacturing Engineering and Engineering Management
Degree: Doctor of Philosophy
Issue Date: 2007
Publisher: City University of Hong Kong
Subjects: Manufacturing industries -- China -- Hong Kong -- Technological innovations
Manufacturing industries -- China -- Technological innovations
Notes: CityU Call Number: HD9736.C63 H65 2007
Includes bibliographical references (leaves 126-140)
Thesis (Ph.D.)--City University of Hong Kong, 2007
x, 141 leaves : ill. ; 30 cm.
Type: Thesis
Abstract: Although literature in innovation has discussed the notions of management of organizational innovation, these are mostly addressed in a segregated form and an organizational innovation management (OIM) framework, with an organization-wide view, has not yet been presented. As well, only limited studies have covered innovation management related issues in the manufacturing industry in Hong Kong / Pearl River Delta (HK/PRD) and Mainland China (such as Shanghai / Yangtze River Delta (SH/YRD) and Beijing / Beijing, Tianjin and Tangshan (BJ/BTT)). Although assessment or self-assessment is regarded as a means to facilitate the continuous development in an organization, an assessment methodology is absent in the OIM areas, particularly in HK/PRD and Mainland China (i.e. SH/YRD and BJ/BTT). Furthermore, a prototype OIM self-assessment system is not yet developed in the HK/PRD electronics and electrical industry. This project is thus carried out to establish an organizational innovation management (OIM) framework, with an organization-wide view, for the manufacturing industry in Hong Kong / Pearl River Delta (HK/PRD) and Mainland China (i.e. the SH/YRD and BJ/BTT regions) and an OIM assessment system for the HK/PRD electronics and electrical industry. To accomplish these goals, several objectives are identified, namely to develop an OIM framework, to confirm the OIM framework for the manufacturing industry in Hong Kong (HK/PRD) and Mainland China (i.e. SH/YRD and BJ/BTT regions), to develop an OIM assessment methodology for the manufacturing industry in Hong Kong (HK/PRD) and Mainland China (i.e. SH/YRD and BJ/BTT regions) and to establish an prototype OIM self-assessment system for the HK/PRD electronics and electrical industry. From an extensive review of literature, OIM core values and concepts and an OIM conceptual system are developed. Then, OIM critical factors are identified and confirmed by questionnaires and interviews in the HK/PRD and Mainland China (i.e. the SH/YRD and BJ/BTT regions). The OIM critical factors are supported by examining the importance of OIM critical factors and examining the positive relationship between OIM and organizational innovation performance (OIP). Furthermore, a gap between companies’ stated expectations and their actual accomplishment in OIM critical factors is found in the industry. As well, the OIM hierarchical model is evaluated based on the confirmed OIM factors. As a result, an OIM framework is developed. Based on the established OIM framework, an OIM assessment methodology is developed. An assessment scheme is further developed by the confirmed OIM hierarchical framework. Analytical hierarchy process (AHP) is used to evaluate the priority weightings of the OIM factors in the hierarchy. To assess the OIM system, an evidential reasoning - based (ER) method is adopted in order to facilitate the respondents in rating the assessment check items. A knowledge base of good OIM practices captures successful companies’ good OIM approaches. Furthermore, recommendations for OIM improvement based on the assessment results are given. The OIM assessment methodology is further confirmed by developing a prototype OIM self-assessment system in the HK/PRD electronics and electrical manufacturing industry. Seven interviews were conducted to determine the AHP-based weightings of OIM critical factors and to summarize good OIM practices of the industry. The software development of this prototype OIM self-assessment system is carried out by applying the Intelligent Decision System (IDS) software. The assessment system is confirmed with seven industrial experts and six industrial cases in the aspects of functionality, usability and the impact of the system. The impact of the system includes the ability to raise companies’ awareness of OIM and to raise management understanding of OIM and to facilitate the identification of potential OIM improvement areas. Based on the research results, the OIM framework, which is confirmed in HK/PRD and Mainland China (i.e. the SH/YRD, BJ/BTT regions), provides an organization-wide view on OIM and builds a foundation for further study in OIM. In consideration of the gap between companies’ stated expectations and their actual accomplishment in OIM critical factors in the industry, the situation of company accomplishment in OIM in Hong Kong (HK/PRD) and Mainland China (SH/YRD and BJ/BTT) is revealed and the need for developing an OIM assessment methodology is supported. The OIM critical factors and the OIM hierarchical model provide a reference for practitioners to understand the critical success factors of OIM within a complete picture in their company. In addition, an OIM assessment methodology is successfully developed. By introducing it to and confirming its functionality in the HK/PRD electronics and electrical industry, the application of the OIM assessment system to the industry can be practically supported. The introduction of this prototype OIM self-assessment system is expected to be advantageous to continuous organizational innovation in the industry.
Online Catalog Link: http://lib.cityu.edu.hk/record=b2217988
Appears in Collections:MEEM - Doctor of Philosophy

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