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|Title: ||Communicating with Types of Disability: Communicative Competence and Patronizing Speech|
|Authors: ||Ho, Fan Lung (賀繁龍)|
|Department: ||Department of Applied Social Studies|
|Issue Date: ||2007|
|Programme: ||BSocSc Psychology|
|Supervisor: ||Prof Ng Sik Hung|
Types of Disability
People with disabilities -- Means of communication.
Communication in social work.
Social workers -- Language.
|Abstract: ||Objectives. Study 1 was to explore the relationship between types of disability and their associated stereotyped
expectations of communicative competence. Study 2 was to determine whether changes in stereotypical communicative
competence towards persons with disabilities would affect the perception of level of patronizing speech they received by a
Methods. In Study 1, a survey recruited sixty-two people at the campus of City University of Hong Kong to rate the
communicative competence of nine types of disability varied with cognitive orientation, visibility and context-specificity. In
Study 2, forty students of City University were assigned into the two experimental conditions (Public Relations vs.
Computer Science) to evaluate the level of patronizing speech received by an interactant with disability. The patronizing
speech was implemented in a conversational audiotape.
Results. Study 1 revealed that Schizophrenia was rated as less communicatively competent than Dyslexia, and Dyslexia
less competent than Muscular Dystrophy, in terms of the cognitive orientation. In the dimensions of the visibility,
Monoplegia and Amputation were rated as more competent than Quadriplegia. Epilepsy was rated as less competence
than Cancer and Exercise-induced Asthma in terms of the visibility. Study 2 showed that the interactant with disability and
with a context conveying his communicative competence as positive would be perceived as receiving less patronizing
speech than with a context conveying his competence as negative.
Discussion. Study 1 suggested that people without disability held heterogeneous and hierarchical stereotype towards the
communicative competence of persons with different disabilities. Study 2 indicated that people without disability could
perceive accommodations of external interability communications towards their own stereotypical expectations of
communicative competence of those interactants and it might possible to change stereotypes towards people with
disabilities with additional contexts.|
|Appears in Collections:||OAPS - Dept. of Applied Social Studies|
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