City University of Hong Kong
DSpace
 

CityU Institutional Repository >
3_CityU Electronic Theses and Dissertations >
ETD - Dept. of Management  >
MGT - Master of Philosophy  >

Please use this identifier to cite or link to this item: http://hdl.handle.net/2031/5231

Title: The effects of cross-functional cooperation and competition on new product performance : how does knowledge management processes matter?
Other Titles: Kua bu men he zuo yu jing zheng dui yu xin chan pin kai fa ji xiao de ying xiang : zhi shi guan li guo cheng de zhong yao xing
跨部門合作與競爭對於新產品開發績效的影響 : 知識管理過程的重要性
Authors: Bian, Lin (卞琳)
Department: Department of Management
Degree: Master of Philosophy
Issue Date: 2007
Publisher: City University of Hong Kong
Subjects: New products -- Management.
Knowledge management.
Notes: 160 leaves : ill. 30 cm.
Thesis (M.Phil.)--City University of Hong Kong, 2007.
Includes bibliographical references (leaves 141-156)
CityU Call Number: HF5415.153 .B53 2007
Type: thesis
Abstract: According to the knowledge-based view (KBV) theory, firms are repositories of knowledge and competencies, and the “organizational advantage” of firms over markets arises from their superior capability in creating and transferring knowledge. Effective knowledge management (KM) has been presented in the literature as one method to improve innovation and performance. Despite the potential contributions to organization literature, however, the organizational view of KM processes is presently underutilized and has actually received disproportionately less empirical scrutiny. In light of this, the current thesis seeks to investigate the following four research questions: (1) Does cross-functional cooperation/competition have any effect on new product performance (new product financial performance and new product development speed) and KM processes? (2) Do KM processes (knowledge acquisition, knowledge dissemination, knowledge interpretation, and knowledge application) impact new product performance? (3) Do KM processes mediate the impact of cross-functional cooperation and competition on new product performance? (4) Does the interaction among different organizational culture dimensions (flexibility orientation and external focus), cross-functional cooperation, and competition influence KM processes? Analyzing survey data from 139 firms in China, the tentative results suggest that cross-functional cooperation has a positive effect on KM processes (knowledge acquisition, knowledge dissemination, knowledge interpretation, and knowledge application). Second, KM processes (knowledge acquisition, knowledge application) have a positive impact on new product performance. Third, cross-functional cooperation has a positive effect on new product performance. Fourth, KM processes mediate the impact of cross-functional cooperation on new product performance. Fifth, the relationship between cross-functional cooperation and knowledge acquisition/dissemination is moderated positively by a flexibility orientation culture (development or clan culture), and the relationship between cross-functional cooperation and knowledge application is moderated negatively by a flexibility orientation culture (development or clan culture). Finally, the relationship between cross-functional competition and knowledge acquisition is moderated positively by an external orientation culture (development or market culture), and the relationship between cross-functional competition and interpretation is moderated negatively by an external orientation culture (development or market culture).
Online Catalog Link: http://lib.cityu.edu.hk/record=b2268705
Appears in Collections:MGT - Master of Philosophy

Files in This Item:

File Description SizeFormat
abstract.html135 BHTMLView/Open
fulltext.html135 BHTMLView/Open

Items in CityU IR are protected by copyright, with all rights reserved, unless otherwise indicated.

 

Valid XHTML 1.0!
DSpace Software © 2013 CityU Library - Send feedback to Library Systems
Privacy Policy · Copyright · Disclaimer