Please use this identifier to cite or link to this item:
http://dspace.cityu.edu.hk/handle/2031/234| Title: | Successful CRM implementation beyond software |
| Authors: | Lam, Joy Lai Ki (林麗琦) |
| Department: | Department of Manufacturing Engineering and Engineering Management |
| Issue Date: | Jun-2004 |
| Award: | Won the Outstanding Essay Award in the CRM Writing Contest in China organized by Greater China CRM Research Institute (China) in 2004. |
| Type: | Article |
| Remarks: | The Institutional Repository only contains the News announcement |
| Appears in Collections: | Student Works With External Awards |
Files in This Item:
| File | Size | Format | |
|---|---|---|---|
| award_news.html | 169 B | HTML | View/Open |
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