Implementation of TQM in vocational education of Hong Kong

Lam, Victor Man Yu (林文裕)

Please use this identifier to cite or link to this item: http://dspace.cityu.edu.hk/handle/2031/286

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DC Field	Value	Language
dc.contributor.author	Lam, Victor Man Yu (林文裕)
dc.date.accessioned	2005-08-05T03:31:37Z
dc.date.accessioned	2017-09-19T09:18:32Z
dc.date.accessioned	2019-02-12T08:43:37Z	-
dc.date.available	2005-08-05T03:31:37Z
dc.date.available	2017-09-19T09:18:32Z
dc.date.available	2019-02-12T08:43:37Z	-
dc.date.issued	2005-03
dc.identifier.other	meem2005-003
dc.identifier.uri	http://144.214.8.231/handle/2031/286	-
dc.description.abstract	Facing drastic changes both internally and externally, education sector has entered a new era in which quality receives more and more attention. The significance of TQM has begun to be realized by the education sector, and the Vocational Training Council (VTC) tries to improve its organizational effectiveness and efficiency through TQM implementation in order to provide a quality vocational education for Hong Kong in response to recent challenges and reforms. Literatures reveal that quality culture awareness is almost a prerequisite for TQM, and it can determine the effectiveness of TQM implementation. Besides, the criterion weightings of international quality model are found to be organizational/cultural dependent. This paper will discuss the TQM implementation in VTC from a quality culture perspective, in which the quality culture alignment towards TQM will be evaluated and the impact of quality culture on organizational performance will be addressed. Criterion weightings specifically for VTC will also be developed.	en
dc.format.extent	174 bytes
dc.format.mimetype	text/html
dc.language.iso	en_US
dc.rights	This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner.
dc.subject	TQM	en
dc.subject	Quality culture	en
dc.subject	AHP	en
dc.subject	Vocational education	en
dc.title	Implementation of TQM in vocational education of Hong Kong	en
dc.type	Article	en
dc.contributor.department	Department of Manufacturing Engineering and Engineering Management
dc.description.award	Won the Best Paper Award in the 10th International Conference on ISO 9000 & TQM organized by Shanghai Association for Quality (China), Shanghai Academy of Quality Management (China) and Hang Seng School of Commerce in 2005.
dc.description.remark	The Institutional Repository only contains the News announcement
Appears in Collections:	Student Works With External Awards

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