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Title: Knowledge management study: Traditional Chinese Medicine (TCM) Village
Authors: Chan, Kin Wai Andy (陳健偉)
Leung, Sin Ting Cindy (梁倩渟)
Lu, Shu Ying Susan (呂淑櫻)
Drieux, Xavier
Wan, Pui Ying Kate (温佩瑩)
Chong, Kai Ling Lois (鍾啟玲)
Department: Department of Information Systems
Issue Date: 2014
Course: IS6921 Knowledge Management
Programme: Master of Science in Information Systems Management
Instructor: Dr. Fang, Yulin
Subjects: Traditional Chinese Medicine Village Group -- Information resources management.
Knowledge management -- China -- Case studies.
Pharmaceutical industry -- Information resources management -- China -- Case studies.
Citation: Chan, K. W. A., Leung, S. T. C., Lu, S. Y. S., Drieux, X., Wan, P. Y. K., & Chong, K. L. L. (2014). Knowledge management study: Traditional Chinese Medicine (TCM) Village (Outstanding Academic Papers by Students (OAPS)). Retrieved from City University of Hong Kong, CityU Institutional Repository.
Abstract: This paper aims to provide a knowledge management study report of a Chinese Medical Clinic, Traditional Chinese Medicine Village Group ("TCM Village"), in which to demonstrate that how knowledge management could help in such organization. TCM Village is a professional Chinese medicine organization providing outpatient services for five branches in Hong Kong. It aims to bring together the elites of the Chinese medicine field in Hong Kong so as to promote the advantages of the Chinese medicine around the world. However, TCM Village is working in a paper based environment, therefore it has potential risks of losing the medical records of patient and difficulties on sharing clinical practice among physicians between branches. In this paper, our team has identified the knowledge management challenges faced by the group among five branches. By applying a series of knowledge management methodologies, our group was able to determine the desired knowledge management processes as well as its infrastructure to facilitate the current situation. After retrieving the assessment result, the paper has also provided some recommendations on how to implement KM processes and technologies to achieve the desired KM processes.
Appears in Collections:OAPS - Dept. of Information Systems

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