Please use this identifier to cite or link to this item:
http://dspace.cityu.edu.hk/handle/2031/8435| Title: | Service quality & customer satisfaction: a study of different security service modes in private residential estates in hong kong |
| Authors: | Chiem, Ka Shui Jacky Lee, Ching Ching Flaria Leung, Wing Hin Christy |
| Department: | Department of Public Policy |
| Issue Date: | 2015 |
| Award: | Won the Outstanding Dissertation Award 2015 organized by the Chartered Institute of Housing (Asian Pacific Branch). |
| Type: | thesis |
| Appears in Collections: | Student Works With External Awards |
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